FOGHOSTED: Nigerian Web Solutions & Hosting Firm Adopts Open Source ERP

Project Snapshot

• URL: FogHosted.com.ng
• Country: Nigeria
• Industry Vertical: Information Technology
• Business Insights: FOGHOSTED is a Nigerian web solutions and hosting company providing reliable IaaS, data transport, and security services.
• Platform: Aureus ERP

Merchant Story: FOGHOSTED

FOGHOSTED is a Nigeria-based web solutions and infrastructure-as-a-service (IaaS) company offering hosting, data transport, and security services.

It runs Tier III data centres in Lagos, Johannesburg, Kigali, Nairobi, Mombasa, and Cairo to deliver faster connections, smooth data flow, and local data storage.

The company offers VPS and dedicated hosting, radio and video hosting, plus security tools like SSL, SiteLock, CodeGuard, and SEO.

With connected data centres and 24/7 support, FOGHOSTED enables businesses and individuals to host and secure their online presence with ease.

Open Source ERP solution helped FOGHOSTED optimize operations, simplify service management, and boost efficiency with a unified system.

FOGHOSTED’s Challenges: Complex Service Management and Inefficient Operational Processes

FOGHOSTED faced difficulties in handling hosting operations, client management, and internal workflows without a unified system.

Customer data, server details, and service requests were kept in different platforms, making quick access to accurate information a challenge.

The absence of integration across tools created gaps in service coordination, resource usage, and operational planning.

Monitoring client issues, updating services, and managing support requests often led to delays since the systems did not connect.

Service records, customer information, and operational updates were managed in isolation, limiting transparency and consistent reporting.

To address these issues and centralize operations, FOGHOSTED implemented the all-in-one OpenSource Aureus ERP solution.

How Aureus ERP Helped FOGHOSTED Enhance Service Management & Streamline Operations

By adopting the Aureus ERP platform, FOGHOSTED centralized operations, improved service management, and significantly enhanced overall productivity.

Enhanced Project Management

FOGHOSTED uses Project Management System (PMS) feature to coordinate tasks, boost collaboration, and keep operations efficient.

The Contact Management feature enables FOGHOSTED to centralize and maintain client, distributor, and partner details securely in one place.

With product management, FOGHOSTED simplifies hosting service tracking, updates, and deliverables for smooth operations.

Improved Operations & Resource Handling

Invoice Management feature allows FOGHOSTED to automate recurring billing and payments, reducing manual tasks and ensuring financial accuracy.

Inventory Management feature keeps track of hosting resources, software tools, and hardware needs for smooth operations.

Moreover, the Purchase Order System helps monitor and manage procurement of software tools, hardware, and hosting assets.

The employee and time-off management feature helps FOGHOSTED efficiently track staff details, monitor performance, and manage leave.

Recruitment & Digital Communication

Recruitment Management feature helps FOGHOSTED quickly identify and hire skilled IT and operations personnel to ensure quality service delivery.

Website management feature allows the company to efficiently create, update, and maintain websites for hosting services and clients.

Blog Management feature allows consistently creating, organizing, & publishing technical content, demonstrating hosting expertise while effectively engaging clients.

Sales Management in Aureus ERP helps streamline client contracts, track hosting services sales, and optimize revenue processes efficiently.

Optimized Operations & Performance Tracking

Aureus ERP enhanced team collaboration, sped up service delivery, and minimized administrative workload.

All project, client, and operational information is now accessible in one place, improving productivity and consistency.

With Aureus ERP, FOGHOSTED operates more smoothly, with better coordination, transparency, and control across all hosting and web services.

Results of Implementing Aureus ERP for FOGHOSTED’s Hosting Services and Operational Workflows

With Aureus ERP, FOGHOSTED brought its hosting operations, internal processes, and client management together on a single platform.

The team could track service requests, project timelines, and task progress in real time, boosting efficiency and accountability.

Administrative tasks like invoicing, procurement, and employee management became simpler, reducing manual effort and saving time.

Improved collaboration, task oversight, and performance monitoring ensured consistent delivery across all hosting and web solutions projects.

The unified system allowed FOGHOSTED to scale operations smoothly while maintaining high-quality s

• Faster invoicing, procurement, and hosting processes.
• Improved team communication and coordination.
• Centralized client, service, and employee data.
• Streamlined project and service tracking.
• Automated admin and HR workflows.